A Process To Choose Ad Media For Ad Campaigns
The Dilemma
Today there are so many
options for businesses to advertise their products or services to consumers
that the decision making process becomes difficult at best. The new
technologies allow new methods of reaching potential customers and new
marketing techniques provide different approaches to segmenting groups into
meaningful audiences. It seems
that each advertising medium has a logical story that suggests it is the best
medium to use to reach current and potential customers. Here are some steps
that will help design an effective ad campaign.
Determine the Job To
Be Done
A business may want to reinforce relationships with
current customers, attract new customers, introduce a new product, create a
need for a product or build an image. These are but a few of the jobs that may
need accomplished and they each may require a different mode of
advertising. The media that will
work best will depend on the audience to be reached. It is likely that an
advertiser will need to use several media. For example, a company wishing to
strengthen its image as reliable with its current customer base and develop a
new customer base with an image of being innovative might require one set of
media for each set of customers.
For an ad agency, media executive or Chief Marketing
Officer this is the most important step in building a successful ad campaign.
Once a clear understanding of the job to be done is
completed it is time to consider the type of media and the cost effectiveness.
Determine
Media Usage by Customer Segment
There is abundant information available on media
usage by demographic and psychographic characteristics. Matching each of the
advertiser’s customer groups using these characteristics with the appropriate
media improves the chances that the targeted advertising message will reach the
right audience.
It is important to note that a company’s established
customer base may have a different demographic profile than a new customer base
that is targeted. For example, an Internet game developer may have an established
audience that is young, single and at the early stages of a career. This
developer may also want to find a market in the business community for a
program that allows business professionals to test various market scenarios.
Reaching these two audiences will require considerable thought to message
design and media choice.
Determine
the Budget
It is important to
understand the amount of money available to accomplish the task set for the
advertising project. Companies usually know what they need accomplished and
they know what their ad expenditures are to be kept within a certain budget.
The question becomes: How do you compare the cost of advertising
between the various mediums? Here it is important to understand the cost of
reaching an intended recipient. For media with subscriber bases and established
viewing audiences it will be easier to project a rate at which a target
audience member is reached than for media which have not established viewership
or who have models that tend to further fragment the market. For Internet
programs with rotating advertising spots, it will be more difficult to
determine how often the intended recipient is on line at the same time the ad
is being rotated into view. Similarly, SEO program success requires that the
right key words be matched with the intended audience. Here determining the
right key words and the likelihood that the intended audience will opt for
search engine support is important.
It will be necessary to compare the cost of each media to reach
intended audiences. This will allow the development of a strategy that can use
various media to meet an advertiser’s objectives within the prescribed budget.
Where possible
build programs that create synergy among media components.
Recognizing that audiences are not pure in their
media usage will require the development of strategies that understand customer
behavior and media cost. For example, for an advertiser wishing to strengthen
its image as reliable to current customers and present an image of innovation
to attract new customers simply means that the message should translate to both
audiences and be promoted using media that reaches both audiences. This
synergistic approach tends to improve media effectiveness while controlling ad
campaign costs.
Comments